Our goal is to make you a satisfied customer. We stand behind all of our homes, millwork and renovations and make sure that your project is done precisely to your specifications.
J.R. Maxwell Builders has been in business for over 45 years, and we have thousands of happy residential, commercial and millwork clients. Many have come back for additional work over the years, and we greatly value our relationships with them.
The following letters from our customers are a testament to our ongoing commitment to only the highest level of customer satisfaction and quality craftsmanship.
Good evening Jay and James,
Now that thanksgiving has come to pass I just wanted to take a moment to thank you and your employees for a phenomenal kitchen remodel. From Kelly organizing EVERYTHING (as well as allowing me to bounce decorative ideas off her throughout the design process) to Pete first creating a 3D CAD of the EXACT imagine that was in my head then later bringing it to life. Smitty’s craftsmanship, attention to detail and refusal to cut corners goes beyond words, every time I look at my kitchen I will be thinking of his hard work, including all the trouble shooting required for that dang refrigerator surround! Keith was great, very easy to work with, very receptive when I had questions or concerns (which was daily), quick follow up on all fronts. I was also impressed by his willingness to jump in to help out his crew when needed in order to move things along. I know I am a bit of a control freak (and at times I can be difficult) so even he was able to deal with me.
John and I made thanksgiving dinner and for the first time EVER we were both able to cook in our kitchen simultaneously without getting in each other’s way, that is a huge accomplishment for us and in my mind speaks volumes for how well the kitchen was planned out and brought to fruition. I know I have a bias since I designed it but my kitchen is absolutely gorgeous and I have you to thank for that. Equally important to aesthetics is function and it functions perfectly as planned. I am so thankful Adelaide recommended you. Thank you for a job well done. I wish you all a happy and healthy holiday season and new year!
“I am happy with the improvements to my house and very pleased it’s taken place. It’s been a pleasure working with your organization…I had a long list but could never figure out where to begin until Jay was able to organize it all and make it happen!”
Good Morning Jay, James, Kelly, and Todd,
We love the choices we have made for our exterior renovation project and sincerely appreciate the efforts of all those involved: Todd, Dennis, Zane, Kevin and his crew, David, the soffit crew, the framing crew, and Ron (Gall Concrete, Inc.) and his crew. “Awesome”, “Wow”, “It looks like a brand new house” are just a few of the comments we’ve received.
“I just wanted to thank you both and your crew for the amazing job you did on our home expansion. Working with you has been a true pleasure – from start to finish. You have gone above and beyond to ensure our happiness with this project and you have completely exceeded our expectations. Thank you for our beautiful home!”
Both Stephen and I would like to express our sincere thanks for the smooth, care free building of our addition. We had heard many horror stories about builders and the stress of an addition of this magnitude however, none of them were true about J.R. Maxwell Builders. Your staff was very professional and I tell everyone who asks how impressed we were with this experience.
We look forward to working with you again on the porch this spring.
Yes, from start to finish, you’ve made this a pleasant experience. Beginning with Kelly getting back to us right away, to your dad’s visit to the quality vendors you work with , to you being on top of things and communicating with us on a regular basis.
Having had my own business for 25 years, I really appreciate it when I see a company that’s got its act together.
There are plenty of guys out there with skill, but if they can’t combine it with communication and follow through, then they’re probably not the guys you want working for you.
Again, great job…”
“Just wanted to drop you a note and let you know that my wife and I are very happy with the result of the dance studio. Keith was an excellent foreman and kept us up to date on timing of each phase of construction. We look forward to working with you in the fall on the kitchen and hardwood floors.”
I want to take this time to tell you how happy Paul and I were with the entire experience. And it directly is due to your team…So thank you for making the remodel a success.
“Just wanted to let you know that we are really happy with the work you’ve done and the attention you’ve given our project during it’s life. You have great subs, a great company and a great team.”
“…our sincere thanks for the smooth, care free building of our addition. Your staff was very professional and I tell everyone who asks how impressed we were with this experience.”
“…thank you for all the work you’ve done to help make our house more of a ‘home.’”
“Our experience with you has been the best! You’ve acted with integrity, patience and have been especially responsive in providing follow up adjustments following completion of our home. We were fortunate to have selected your company to build our home.”
“I want to take a moment to say how much we appreciated having Sam and Bill on the project. They worked around our schedules, cleaned up at the end of the day, and were very caring around the kids; which made Emily feel comfortable having them in our home everyday. The end result was everything we anticipated, but their professionalism goes above and beyond the experiences we have had with other contractors.”
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